L1444's Privacy Policy — Your data, your control

1 Introduction

l1444 ('We', 'Us', 'Platform') take your privacy extremely seriously. This Privacy Policy ('Policy') explains what information we collect when you use our website or mobile app, how that information is used and stored, and the steps we take to protect your privacy.

l1444By registering with or using our services, you are deemed to have accepted this Privacy Policy. If you do not agree, please refrain from using the Platform.

2 What information do we collect?

We collect different types of information depending on the nature of your relationship with us. Full details are provided below:

A) Information you provide directly

• Full name, date of birth & gender
• Email address & phone number
• Username & password (encrypted)
• A copy of your national ID or other document for identity verification
• Payment details such as bKash/Nagad number (partially stored)

B) Automatically Collected Information

• IP address & approximate location
• Browser type & operating system
• Time spent on the platform & pages visited
• Device ID & Mobile Network Information
• Gaming Activity & Transaction History

C) Information Received from Third Parties

• Transaction verification data from payment processors
• Identity verification data obtained from KYC (Know Your Customer) providers
• Risk assessment data from fraud prevention services

3 Why Is Your Data Used?

l1444 Collected data is used solely for specified purposes. Any use beyond that is against our policy.

We never use your information for marketing purposes without your consent. Your permission will be obtained before any promotional messages are sent, and you may withdraw that consent at any time.

4 Who Is Your Data Shared With?

l1444 does not sell your personal information. However, operating our services may require sharing limited data with certain trusted partners:

• Payment Providers: bKash, Nagad, Rocket — information required to complete transactions.
• Identity Verification Agencies: To complete the KYC process.
• Fraud Prevention Services: To ensure account security.
• Law enforcement agencies: Upon a valid order from a court or regulatory authority.

5 How do we keep your information secure?

To protect your data l1444 Employs multiple layers of security:

• Encryption: All data is transmitted using TLS 1.3 and stored with AES-256 encryption.
• Firewall: An advanced firewall system blocks unauthorized access.
• Regular Audits: Third-party security experts regularly audit and test our systems.
• Two-Factor Authentication: An additional verification step when accessing your account.
• Staff training: All our staff receive regular training on data protection.

Please keep in mind that no one can guarantee 100% security on the internet. So stay vigilant on your end — keep your password private and exercise caution on public Wi-Fi.

6 Cookies & tracking technologies

l1444 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for the site to function properly and cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps us understand which parts of the site are used most.
• Security Cookies: Used to detect fraud and unauthorised access.

You can disable cookies through your browser settings, though doing so may limit certain site functionality.

7 How Long Is Your Data Retained?

We retain your information only for as long as necessary:

• Active account data: retained for as long as the account remains active.
• Transaction & financial data: generally 5–7 years, in accordance with Bangladesh's financial regulatory requirements.
• Identity verification documents: retained for up to 5 years after account closure.
• Cookie & session data: typically 30 days to 1 year.

Once the designated retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

8 Your rights

You have the following rights regarding your personal information, and l1444 respects:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate information.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to request restriction of data processing under certain circumstances.
• Right to object: The right to object to the use of your data for specific purposes.

9 Children's Privacy

l1444services are intended solely for users aged 18 and above. We do not knowingly collect personal information from minors.

If it comes to our attention that data has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

10 Changes to this Policy

We may update this Privacy Policy from time to time. For significant changes, you will be notified via email or a notice on the website.

Even after changes take effect, l1444 Continued use of the platform following any update will be considered acceptance of the revised policy. We recommend checking this page regularly.

11 Privacy-Related Contact

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are ready to assist with any queries you may have.

• Email: [email protected]
• Live Chat: Click the live chat button at the bottom right of the website
• Response Time: Typically within 24 hours